Verify your wallet and keep it yours
Verification is the step that ties your bgbet account to a real person, and it protects your balance more than it slows you down. We ask for a photo ID and a matching name on your payment wallet; that is how a withdrawal request is confirmed as yours and how someone with your phone number still cannot empty the account. Do it
once, before you need a payout, and the path stays open afterwards. Documents are used for account checks only. If a name does not match across your ID and wallet, we tell you what to correct rather than simply rejecting the request.
- Open your profile — Go to the verification area in your account settings. It shows which steps are done and which are still open, so you know exactly what is missing.
- Upload your ID — Send a clear photo of your national ID or passport. All four corners in frame, no glare, and the name legible — that is all we need from the image.
- Match your wallet name — Add the bKash, Nagad or Rocket number registered in your own name. The name on that wallet and on your ID should be the same person.
- Wait for the check — We review the submission and update your account status. Once it clears, withdrawal requests no longer stop at this step.